{"id":573,"date":"2025-01-02T00:32:53","date_gmt":"2025-01-02T00:32:53","guid":{"rendered":"https:\/\/emilrajees.uk\/?page_id=573"},"modified":"2026-03-25T15:12:38","modified_gmt":"2026-03-25T15:12:38","slug":"book-your-umpire","status":"publish","type":"page","link":"https:\/\/emilrajees.uk\/?page_id=573","title":{"rendered":"Book Your Umpire"},"content":{"rendered":"\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Overview<\/h2>\n\n\n\n<p>BYUM is a mobile and web platform designed to streamline the booking process for cricket umpires.<\/p>\n\n\n\n<p>It addresses two key coordination challenges:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cricket organisers struggle to find qualified and available umpires quickly<\/li>\n\n\n\n<li>Umpires struggle to gain visibility and manage bookings efficiently<\/li>\n<\/ul>\n\n\n\n<p>This project focuses on reducing operational friction and making booking status and availability clear.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">The Problem<\/h2>\n\n\n\n<p>Umpire booking is often managed through fragmented methods (phone calls, WhatsApp groups, informal networks), which creates:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>unclear availability<\/li>\n\n\n\n<li>slow confirmations<\/li>\n\n\n\n<li>last-minute cancellations with no fallback workflow<\/li>\n\n\n\n<li>inconsistent qualification verification<\/li>\n<\/ul>\n\n\n\n<p>The result is avoidable scheduling risk and high coordination overhead.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Users<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Primary:<\/strong> Cricket organisers (clubs, leagues, match coordinators)<\/li>\n\n\n\n<li><strong>Secondary:<\/strong> Umpires (visibility, availability, booking management)<\/li>\n<\/ul>\n\n\n\n<p>This is a two-sided workflow problem requiring trust and reliability on both sides.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">My Role<\/h2>\n\n\n\n<p>I owned the product end-to-end: problem framing, workflow design, prioritisation, prototyping, and delivery across web and mobile.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Key Product Decisions<\/h2>\n\n\n\n<h4 class=\"wp-block-heading\">1) Prioritise booking reliability first<\/h4>\n\n\n\n<p>Focused on availability clarity and confirmation flows before expanding feature breadth.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">2) Design for trust and coordination<\/h4>\n\n\n\n<p>Made booking states explicit to reduce back-and-forth communication.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">3) Reduce manual overhead<\/h4>\n\n\n\n<p>Designed workflows to minimise reliance on external messaging and informal tracking.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">What I Built<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Umpire profiles with qualification and availability visibility<\/li>\n\n\n\n<li>Booking workflow: request \u2192 confirmation \u2192 scheduling<\/li>\n\n\n\n<li>Umpire booking management: accept\/decline and schedule control<\/li>\n\n\n\n<li>Communication\/status visibility to reduce match-day risk<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Outcomes<\/h2>\n\n\n\n<p>BYUM is built as a pilot-ready MVP, designed for validation with a small group of organisers and umpires.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Learnings<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Two-sided workflows succeed when reliability is designed in early<\/li>\n\n\n\n<li>Availability and confirmation are the real \u201cproduct,\u201d not the profile<\/li>\n\n\n\n<li>Clarity of state reduces operational friction more than adding features<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">What\u2019s Next<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pilot validation with organisers and umpires<\/li>\n\n\n\n<li>Improve matching (location, qualification, availability)<\/li>\n\n\n\n<li>Add cancellation and fallback workflows<\/li>\n<\/ul>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Links<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><a href=\"https:\/\/bookyourumpire.uk\/\" data-type=\"link\" data-id=\"https:\/\/bookyourumpire.uk\/\">Website<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"https:\/\/bookyourumpireapp.base44.app\/\" data-type=\"link\" data-id=\"https:\/\/bookyourumpireapp.base44.app\/\">App<\/a><\/strong><\/li>\n<\/ul>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Overview BYUM is a mobile and web platform designed to streamline the booking process for cricket umpires. It addresses two key coordination challenges: This project focuses on reducing operational friction and making booking status and availability clear. The Problem Umpire booking is often managed through fragmented methods (phone calls, WhatsApp groups, informal networks), which creates: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-573","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/emilrajees.uk\/index.php?rest_route=\/wp\/v2\/pages\/573","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/emilrajees.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/emilrajees.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/emilrajees.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/emilrajees.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=573"}],"version-history":[{"count":33,"href":"https:\/\/emilrajees.uk\/index.php?rest_route=\/wp\/v2\/pages\/573\/revisions"}],"predecessor-version":[{"id":1155,"href":"https:\/\/emilrajees.uk\/index.php?rest_route=\/wp\/v2\/pages\/573\/revisions\/1155"}],"wp:attachment":[{"href":"https:\/\/emilrajees.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=573"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}